Hello All,
I've exhausted everything I can think of to try. I would like to have incoming calls to a particular line (155) go to CCR Tree 2. I have setup my greeting table with the appropriate hours and pointing to the correct CCR Tree. I pointed line 155 to Greeting Table 2 in 'Lines Administration'. However, whenever I call line 155 it will always go to CCR Tree 1. I cannot get it to go to CCR Tree 2. The system seems to totally ignore the Greeting Table assigned to that line.
Any help would be greatly appreciated. Let me know if I've not provided enough detail.
Thanks,
Kyle
I've exhausted everything I can think of to try. I would like to have incoming calls to a particular line (155) go to CCR Tree 2. I have setup my greeting table with the appropriate hours and pointing to the correct CCR Tree. I pointed line 155 to Greeting Table 2 in 'Lines Administration'. However, whenever I call line 155 it will always go to CCR Tree 1. I cannot get it to go to CCR Tree 2. The system seems to totally ignore the Greeting Table assigned to that line.
Any help would be greatly appreciated. Let me know if I've not provided enough detail.
Thanks,
Kyle