WE HAVE EXT 233 SET UP AS A CONFRENCE UNIT KONFTEL 300.WE CAN PRESS THE ON/LINK BUTTON GET INTERCOM DIAL 9 AND GO OUT TO MAKE A CALL. WE CAN INTERCOM NO ISSUE. WE HAVE A CALLER TRANSFERED IN TO THE MEETING ROOM ANSWER HIM AND PRESS LINK 2 TO MAKE A SECOND CALL. WORKS GOOD DIAL TONE APPEARS DIAL 9 GET SECOND CALL ESTABLISHED. THE ISSUE SEEMS LIKE WE CAN,T DO A LINK *3 TO GET THEM ALL TOGETHER IT SEEMS THE FIRST CALLER GETS LOST OR IS GONE WILE WE ARE SETTING UP THE SECOND CALL. LINK TIMER WAS 500 AND 600 SAME ISSUE.
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BCM 50 Analog extension question 1
- Thread starter telllman
- Start date
fireeater
Technical User
- Dec 10, 2008
- 780
does the ext have 2 intercoms in programming
if only 1 intercom then no f*3 posible
HALLOWED ARE THE ORI
mike
if only 1 intercom then no f*3 posible
HALLOWED ARE THE ORI
mike
- Thread starter
- #4
RikRodgers
Vendor
I think you're doing it right, but "feature"=flash *.
Make sure they aren't pressing flash *, *3.
Make sure they aren't pressing flash *, *3.
- Thread starter
- #6
RikRodgers
Vendor
feature 3" is conference on a digital set. For an analog port on the system, feature is "link/flash, *".
Are you sure you're doing it in the right order?
I know there are some analog user guides out there somewhere.
Are you sure you're doing it in the right order?
I know there are some analog user guides out there somewhere.
- Thread starter
- #8
The green button is the on/link button. We hit the green button get dialtone. We make the call press green button and 2 and get second dialtone dial 9 and get to second caller we then go to press green button again and *3 and caller 2 is with us but caller 1 is gone. I think caller 1 gets cut off when we start to call second caller. So I think the flash is working okay because we can get the line out and we get the dialtone for the second call. I looked at the guide 10 times to see what step I am missing and do not see it...
RikRodgers
Vendor
Again, try searching for an ata user guide.
Typical use from a digital set: Make/take call, f*3 (puts 1st call on hold; int dt- make second call, press conf/ f*3, then press held line (flash * 2).
I hope this helps.
If not, download ata guide, and apply our instructions.
Typical use from a digital set: Make/take call, f*3 (puts 1st call on hold; int dt- make second call, press conf/ f*3, then press held line (flash * 2).
I hope this helps.
If not, download ata guide, and apply our instructions.
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1
- #10
One thing I have found is if you press the buttons on the phone too quickly, the action fails.
When you press the flash button, give yourself a 3 count. This gives the phone a chance to actually generate the hookflash. If you press "flash" + "*" too quickly, the system may not see the "*" because it was pressed while the phone was generating the hookflash.
BTW, you have the procedure correct.
Good luck.
When you press the flash button, give yourself a 3 count. This gives the phone a chance to actually generate the hookflash. If you press "flash" + "*" too quickly, the system may not see the "*" because it was pressed while the phone was generating the hookflash.
BTW, you have the procedure correct.
Good luck.
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