I am looking to find out if the BCM 450 r1 with Unified Message software can be set up to send only text or email notifications with no VBK or Wav file attachments.
Customer only wants email notification and no voice attachments.
I was told the BCM would attach VBK file on all messages sent via message forwarding and to attach additional wav for PDA devices is where the Option comes in for attach wav under the mailbox manager.
Customer wants only text notification via email no voice attachments.
If you use Desktop Messaging, which is a client that resides on the user's PC, you get a vbk file.
Message Forwarding does not use the client. The Call Pilot just sends the email with a wav attachment, if specified in Mailbox Manager for the individual user.
So if I was not going to use desktop messaging I could use the message forwarding and not select attach wav and customer would only get email notification. That is exactly what the customer is wanting.
I assume the message forwarding is also a per seat keycode?
I see you are a vendor..How would I go about contacting you for equipment purchases or tech support in the future.
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