BCM 450 SIP Trunking - MWI Centralized Voicemail CS1k

[deejaychoice]

Wondering if there was anyone that can point me in the right direction.

I am working with a BCM 450 and CS1K RlS 5, and I have all the pre - requesits programmed for the cs1k and 450.

1. 450 to CS1K - ext. to ext dialing both ways via sip - ok
2. 450 to CS1K - DID dialing via sip both ways - ok
3. 450 ext. voicemail box created and active on the callpilot of the CS1K
4. 450 ext. can FNA after 4 rings to Callpilot via CS1K

What I would like to know is -

1. How do I get the MWI on the 450 when a voicemail is recieved?

2. How do I fix the voicemail direct dial funtion key programming for 450 ext. to dial the centralized voicemail on the CS1K?

Any assistance on this would be very helpful thank you in advance.

 

[cook1082]

In message ctr 1 enter the CP DN for the PBX.
Do an external autodial to the PBX VM DN.
Also you need the MCDN keycode.

 

[deejaychoice]

MCDN Keycode - has been applied
CP DN has also been applied to Message Center options
Exteranl autodial 450 PBX VM DN (7000) ok - Login confirmed

1. Also are there any other changes that must be configured in Message center?

2. I am having a problem with CS1K CP not able to dial out to 450 any 450 DN's, is there any place I should be looking to correct and or reconfigure CP call routing for this new 450 PBX? not too familiar with CS1K CP R5.

Note - 2200 text DN for 450 PBX.


Thanks in advance for your attention

 

[tnphoneman]

You may need to lower the ncos on the PBX to route the calls. voice mail ports on the PBX are usually the most restricted so the NCOS on the ports might not be high enough to make that call.

To test change a set to the same ncos and try a call.

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[deejaychoice]

tnphoneman

The NCOS - exactly the same way as the already Active option 11c Release 25.40, essentially the BCM will replace the 11c.

Any addtional information will be greatly appriciated - Thanks.

 

[Dasheen]

did u program the private rec'd digits on the BCM?

 

[tnphoneman]

MWI capabilities on the Dchannel?

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[deejaychoice]

Dasheen (Programmer) 6 Jan 09 20:39
did u program the private rec'd digits on the BCM?

Yes I have amended the matching DN's to the the private recieve digits of the BCM



tnphoneman (Vendor) 6 Jan 09 22:07
MWI capabilities on the Dchannel?

Yes MWI has been activated on Dchannel messaging for the CS1K -

I not sure if we are taking the right path on the thread. The main point of the problem that I am trying to focus on lies more with CS1K call poilot not able to send the MWI to the BCM - All facilites are in place for the BCM to recieve MWI information. CP is having problems communicating with the BCM. Remember I am still able to exchange calls between the to systems as well as leave messages for any DN assigned to the BCM and or the CS1K via centralized voicemail on the CP via CS1K.

 

[tnphoneman]

Understood but the signaling to light a message waiting light follows the same path as a phone call. You were also having trouble transfering out of CallPilot on another thread.

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