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BCM 450 Call Center Queue music

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CSkabul

CSkabul

Vendor
May 12, 2008
81
IN
Hi All,

We installed a BCM 450 with Call centre its working fine, But the customer calling too the call centre, the agents are busy the callers able to hear only the ringback tone. My question is instied of the ringback tone shall we upload any wait message or any recorded messages...please help us....
 
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Intelligent Contact Center
 
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