AvayaCiscoAdmin
Technical User
Hi,
I am trying to connect to an old BCM400 using Windows 7 64 bit and Element Manager Ver 62.0.4
Using Element Manager and click on VALIDATE DEVICE, it says the IP address device validated successfully but the Device type is Unknown.
When I try to connect with EM, it says" Exception occured....BCM Detector can not determine the device type for
Am a using the wrong version of Element manager or does BCM400 not work with Win7? Any idea how I can connect to the BCM to view sets, etc?
Thanks,
Beth
I am trying to connect to an old BCM400 using Windows 7 64 bit and Element Manager Ver 62.0.4
Using Element Manager and click on VALIDATE DEVICE, it says the IP address device validated successfully but the Device type is Unknown.
When I try to connect with EM, it says" Exception occured....BCM Detector can not determine the device type for
Am a using the wrong version of Element manager or does BCM400 not work with Win7? Any idea how I can connect to the BCM to view sets, etc?
Thanks,
Beth