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BCM 400 to BCM 50 VoIP

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110block

Technical User
May 16, 2006
7
US
Hey guys,

I have a BCM 400 (3.6) and a BCM 50 (2.02). I have two VoIP gateway trunks on both systems and I have no problems dialing from the BCM 50 to the 400 but for the life of me I can not get the 400 to call the extensions of the BCM 50.

The BCM 400 has all 2xxx extensions and the BCM 50 has all 4xxx extensions. I have the destination codes built the same way on each, I have target lines built on each system. I have a PRI on coming into the 400 and it is handing me 4 digits for the DID's so i have the public receive length set to 4 on each system. Each of the VoIP trunks are in line pools and all DN's are assigned to the appropriate pool and the VoIP trunks are set as public trunks.

When I call from the 400 to the 50 I get dead air. It is not denying me access it simply is not routing the call. I do have a route assigned to the VoIP line pool and the destination code using the appropriate route.

I can ping the BCM 50 from the 400 location and the routers between the two are set to pass all traffic between locations.

If anyone has any ideas I would be eternally grateful.

Thanks..
 
Dead air means that the 400 is trying to place the call but the 50 is not seeing it. Did you build your remote gateways with the correct digits and IP addresses?
 
Launch BCM Monitor on the BCM50 and make a call to the 400 and you can see what is happening.

SHK Certified (School of Hard Knocks)
 
Thanks for the tips guys, I really appreciate it. I accidentally found the problem. I changed the pool the voip trunks were in on the bcm 400 and it started working just fine.

I apparently have something assigned to pool b other than the voip trunks and once i changed them over to pool c everything started working just like it was supposed to.

Thanks again for the input...
 
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