Ok Replacement BCM the one that has the good HD only has 9 mail box licenses the BCM with the bad HD has 60 VM license.
Where does the system get the S/N from. We have the Keys for it too.
Ok Tech's back at it again.
The BCM 400 that the HD has failed the phones are up.
This BCM has a PRI.
I have another BCM with good HD. No PRI
If I put the good drive in the one with a bad drive
can I reenter the Key Codes for the Dead HD On it that has the PRI Keys?
And if this will work just put in the HD and let it run for 20 minutes?
Thanks Techs!
In principle, yes. However both BCM systems need to be at the same software release.
You will also need a recent compatible backup and in my opinion and experience that the replacement HDD will need the latest patches installed first (assuming that the software release is 4.0 which was Linux based!) as the backup configuration file will corrupt the HDD if it gets installed with newer files from the backup.
If you have no backup, but have the keycode details where the system site ID matches the BCM motherboard as Curly has suggested, then you can licenced the BCM but it just means that a total reprogram will be required.
What you haven't said was the type of HDD that had failed?.
I've recovered a number of BCM systems over the years where the HDD had failed by checking to see if the disk has a separate circuit board attached.
This was common on Maxtor and Seagate drives. In my case, it was the circuit board that had failed and swapping it over fixed the HDD.
Update: Took a HD out of a decommissioned BCM 400 did some testing with moving it to another decommissioned BCM 400 found that the programming stayed on the phones and the HD I put in had the AA and MB's from the other system. The keycodes were not there.
I was able to open a ticket with Avaya One Source and explain where I was calling from and it took a week or more but I was sent the
Key Code file for the SYS ID of the BCM 400 I put the HD in. After that I got my Mail Boxes back and was able to rebuild the AA and make Mail boxes.
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