BCM 400 services stopped

[MickKat]

thread1361-1406716
BCM 400 Rls. 4 BCM over the weekend had numerous services stop including Voice mail,feps,mgs,mps. I was able to restart voice mail but not the others. System has been rebooted with same result. Could current patches be the answer.

 

[cmawbey]

yes patch it

 

[MickKat]

Thanks, I should be able to load tonight.

 

[gberger]

Make sure to do a backup before installing the patches.It looks to be more a dying hard drive to me.

 

[MickKat]

Started a backup before loading patches and once the call pilot service was stopped it never came back up. gberger was right it is a dying hard drive.

Thanks

 

[gberger]

Make sure to install the latest patches on the replacement hard drive in a spare bcm400 cabinet prior to replace the defective one otherwise it will wipe out the telephony.
Takes much more time to reprogram everything then voice mail portion only...

 

[MickKat]

New development. I did not have a spare cabinet to load the patches so I replaced the defective hard drive and booted up the BCM with the same result. I waited approx. 1 hour after bootup and still could not login to BCM but sometime overnite the services came up.
Could be power supply (Red LED) or MSC.