BCM400Noob
IS-IT--Management
I have read a number of threads about Night Services but I don't see the answer to my situation.
I have 4 skillsets: 600, 601, 602, 604.
When night services is activated, only 600 and 602 are force redirected to the General Mailbox 100. I would like to change 601 and 604 to do the same thing but I can't find the parameter to change/adjust in the BCM to do this.
Any help finding it would be appreciated.
I have 4 skillsets: 600, 601, 602, 604.
When night services is activated, only 600 and 602 are force redirected to the General Mailbox 100. I would like to change 601 and 604 to do the same thing but I can't find the parameter to change/adjust in the BCM to do this.
Any help finding it would be appreciated.