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BCM 400 Modem answers but will not let me in!!

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LEAVITT4U2

IS-IT--Management
Sep 4, 2003
16
US
BCM 400 3.7 has modem on front but when I get answered I try the ee_admin,PlsChgMe!,and no login.
 
Are you dialing in with a RAS/PPP connection?

If you can log onto the BCM with that username/password, it should work for dialup as well.
 
when onsite check that the user ee_admin has remote access rights assigned to it

It's only dialtone-VZ
 
I have logged in as ee_admin on both 10 and 11.
I will also check that remote access is checked with permission set on. Thanks to all that post the site is always great at helping us in the field.
 
I had a customer with ee_admin but no remote access rights.


what I would do is create a new user and give it every access right for yourself.

It's only dialtone-VZ
 
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