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BCM 400 Export CC greetings?

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JetKC

Technical User
Jan 20, 2012
74
US
I am converting my client over to IPO and the customer lost all copies of their "professional " greetings for both A/A AND CC. Is there a way to export the current ones without using my recorder mode on iPhone...on speaker of phone.
 
Do you see "Export" on the interface where you would record greetings?


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Toronto Canada
 
It's been awhile since I've imported audio files on BCMs. I'm sure their is export as well... I hope file format is compatible on IPO
 
You can export as wav.

IPO I think uses the same protocols:



________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
You will need to convert the wav file to c11 format using the LVMGreeting converter on the ip office if it's using embedded voicemail.

VMPro can use the wave files
 
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