Has anyone out there been able to make multiple conference calls on a BCM 400 w/4.0 software. I have acustomer that was told the system was able to do this.
It's not pretty but starts the same way as before.
make call on intercom
press conference
use 2nd intercom
make 2nd call
press held line
Display will show NEW CALL on softkey, press softkey
make 3rd call.
press either held (amazing 2 held lines will now be on one line.
Display shows IN CONFERENCE. Press INFO shows 4 lines.
Press conference.
Yuck, what a gooey mess.
KE407122
When I find myself on the road less travelled, it just means I'm lost.
To set up an Ad-hoc multiparty conference call
1 Complete the procedure for the 3-party conference call.
2 The conference master enters FEATURE 807 or presses the NEWCALL softkey.
The conference is placed on hold.
3 Dial the fourth party number.
The fourth party answers the call.
4 The conference master enters FEATURE 3 to create an ad-hoc multiparty conference.
Note: A conference participant can also add parties to the conference by
placing the conference on hold and calling a fourth party on a free
intercom key. The fourth caller is placed into conference when the
participant enters FEATURE 3. The participant placing that call is then
a conference master for an ad-hoc multiparty conference
Note: This procedure can be repeated to include up to 64 conferencees.
Other conference features:
• Remove yourself from the conference permanently: FEATURE 70.
Note: The other two callers remain connected. (Some external lines may
not support this feature. Ask your System Administrator.)
Note: For FEATURE 70 to work, at least one of the calls must be
incoming.
• Put the conference on hold at one telephone: Press HOLD.
Note: The other two callers can continue to talk to each other.
• Split a conference: Press the line, or intercom button, of one caller to consult privately while
the other caller is on hold.
Re-establish the conference: Press FEATURE 3, and select the held line.
• Disconnect one party:
a Press the line, or intercom button, of the caller you want to disconnect, then press RLS.
b Press the line, or intercom button, of the remaining caller to resume your conversation.
• Independently hold two calls: Press the line or intercom button of the first caller, then press
HOLD. The second caller is put on hold automatically.
Re-establish the call: Press the line or intercom button to retrieve one call from hold, press
FEATURE 3, then retrieve the second call from hold.
• Release privacy to create a conference call:
With a line programmed with privacy, you can turn privacy off to allow another person with
the same line to join in your conversation to form a conference. All the rules for a conference
apply; however, there is one line in use, instead of the normal two. This means that you cannot
split a conference using Privacy.
a Press FEATURE 83.
b Tell the other person to press the line button and join your conversation.
Note: Only two BCM telephones and the external caller can take part in
this kind of conference.
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