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BCM 400 3.6 issue

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MAPQ27

IS-IT--Management
Mar 15, 2004
22
US
Hey everyone. I embarrassed to admit I messed up. Our bcm hard drive failed and we received a whole new unit. With paid support we attempted to restore on a 3.6 system from backup. Only partial restores with no key codes. We then tried to restore key codes from an older 3.5 backup. Only one came through but we were closer. After attempting to restore further I realized we were making a mistake. Now trying to get back to square one. I am getting an Apache Active Scripting Runtime error when trying to launch Backup and Restore Utility. Any hope of cleaning this up?
 
Thanks again for all of the help. I don't have access to the Nortel site so I will just hit them up tomorrow. Thanks again for your time and patience.
 
Apparently there was a mix up in what was ordered. We have been sent a new 400 with the correct version loaded. It would speed things up if we could look at the old 3.6 configuration but I am still getting the Apache error despite the date roll back. Can any body provide a link to the Apache_Tool_Wizard?
 
I will pass it on to the onsite tech if they want it. Thanks for all of the help. This site is amazing!
 
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