BCM 4.0 Reporting for Call Center

[FLFones]

My first thread. How cool. I have RCC on a newly installed BCM 400. I have a seperate PC dedicated to reporting. I have the latest patches installed. For some reason, when viewing reports, the right side is cut off. I have found no way of adjusting in Crystal Reports, but if I import to Excel, the report is ok.

Any suggestions??? Thanks.

 

[jerryreeve]

I hate to sound silly about it but could your monitor adjustment be off?

seriously I would try changing the monitor to a higher DPI I've noticed in access and vbasic that what works on some screens is just too big on other computers.

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'Rule 29', "The enemy of my enemy is my enemy's enemy. No more. No less."
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JerryReeve
Communication Systems Int'l
com-sys.com

 

[FLFones]

I changed setting to a higher resolution today and still cuts the page at the same point. I was able to get my laptop on their network and it had the same problem. Still strange. I downloaded a new crystal reports viewer from the web and still have the problem.