Bcm 3.7 to 4.0 upgrade

[Gfyadair]

Did a bcm 3.7 (2.4f) upgrade to 4.0 last night and went through fine until I got to the must change password from default. I changed as usual and when it kicked me out in element manager when I tried to log back in it told me that I had improper user/password. Not sure what could have happened but think it may be possible issue with upgrade just curious as to if anyone else has had this issue and if there is a fix for it. Currently unable to get in element manager however verified the upgrade went through with telset admin... Thanks in advance...

 

[hawkflorida]

Try downloading and installing Element Manager directly from this BCM. I've seen this work.

Consulting -
If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem.

 

[Gfyadair]

Can't get to the download area due to password issue...

 

[option11newby]

Can you access the download page with the original password?


NCSS, NCDS, NCTS

 

[SupportDude]

You can download the latest Element Manager from Nortel.
If that doesn't work, Nortel can provide a "Password for the Day" that will allow you to access and change your password to a known value.

-SD-

http://www.mysupportguy.net

 

[endlesswinter]

when changing to 4.0 its no longer eeadmin its nnadmin