BCM 3.7 Ringing services

[TLDuk]

I have set-up a Night service using ringing services,that goes to voice mail when active this works fine when enabled via feature 871 but if i set times under common settings for the night service it will not work automaticaly.. any one ever got this to work..

 

[BingBang99]

Does your night service is in manual or auto mode? Even if you set your times, if your service is in manual mode, it will not work without F871.

 

[TLDuk]

tried both manual and auto still won`t work

 

[dtl7144]

In your ring group have you assigned the main ext. # and the voice mail ext. #? What group number are you using? Also did you assign the line(s) to answer?

 

[Crowtalks]

Have you tried a reboot?

 

[hawks]

How did you test the Auto mode?

 

[CharlesBr]

Did you tried it and tested it right away? It can take from 5 to 10 minutes to synchronize, it happened to me once.

 

[TLDuk]

thanks for all the tips got to the bottom of it eventually

i was miss understanding the way the times work for and also was not giving time for the system to synchronize with the programming change..