BCM 1000 Keeps Rebooting

[steveefs]

I hope someone can help me on this one. I am new to the BCM. I just purchased a new BCM 1000 2.5 FP1 on eBay (yes, it is new, seems it was sitting around in a warehouse somewhere). I read the installation documentation thoroughly and decided it was time to fire it up. Without connecting any network cables to it (as suggested by Nortel) I pluged it in! Starts up fine (no red LEDs except the Slave LED on the RAID card).

I connected my laptop via crossover cable and was able to connect to it. Logged in to unified manager checked a few things in the menus and as far as I got. The system rebooted (of course I lost my connection) and continues to reboot every 5-10 minutes! I manage to get back into unified manager but only for a minute until it reboots again!

I have not installed any MBM's or configured it in any way.
Any ideas? Thanks,

Steve

 

[acewarlock]

Hard to belive it's new, but it could be. Motherboards in the 2.5 had a problem with leaking capistors. Warranty ended in Dec.

 

[biv343]

As Ace mentioned, the system board is the first place to start. Easy check is to flip down the door and look at the connectors - if you see multiple colored connectors, you're OK and probably have a different issue. If you see all black connectors, then you'll want to inspect the caps on the system board. It'll be obvious if they are failing.

 

[steveefs]

Yup. I have the black connectors. The problem is probably the motherboard. I unit has redundant disk drives so I'll assume even if one was failing the other would keep the system going. Ace, you said the warranty ended in December. Did Nortel offer extended warranty on the motherboards? I guess I'll need a Nortel dealer to go to bat for me and see if I can get a replacement? Your thoughts? Thanks.

 

[acewarlock]

It's about $400 to repair them out of warranty, that was the price quoted to me by Nortel Repair and Return.