we upgraded a site from bc10 to 11, the CIL is causing problems, this is the explanation I have, ideas please ?
"I have looked at the data you sent to me the reason that you are not getting any ring seconds is because there are no ring seconds in the BC11 data, the reason xxx suggested changing it to BC10 is because that does cater for ring seconds however this will not work because the output you have only works with the BC11 translator therefore you will need to contact yyy and explain to them that in your smdr output you are not getting any ring seconds in the data outputted by the MD."
"I have looked at the data you sent to me the reason that you are not getting any ring seconds is because there are no ring seconds in the BC11 data, the reason xxx suggested changing it to BC10 is because that does cater for ring seconds however this will not work because the output you have only works with the BC11 translator therefore you will need to contact yyy and explain to them that in your smdr output you are not getting any ring seconds in the data outputted by the MD."