BC 7 external divert

[Walker1982]

Could somebody please help;

What is the correct way to divert extensions to mobile phone numbers in a BC 7 switch?

<CADAP;
CALENDAR DATA
IDENTITY=RANK-HOVIS
VERSION=LZY2030652/7-MILL/PAK03
10:41:05
14 DEC 2006
END

I tried a CDINI to an ABB dial but thie didn't work because you can only divert to an extension number. PELPI's do not exist in BC7.
Will an external follow-me work? (*22*907......#)

Thank you in advance

 

[pawshman]

*22* will do but its a follow me, not a divert.

That is it will not ring the phone first as a CDINI would but go straight to the mobile.

CDINI to Abb should work, ?
what error are you getting.

CDINIIR=3000,DIV=2000;

3000 = ext
2000 = abb dial

 

[Walker1982]

Hi, Thank you for your response - here is the error I get;

<CDINIIR=2558,DIV=1327;
NOT ACCEPTED
DIR 2558OR DIV
NOT IN RANGE

Details of ABB dial I set up;
<ADCDP:ABB=1327;
COMMON ABBREVIATED DIALLING FACILITY DATA
ABB TRA CLASS
1327 907809491860 0123

<NADAP;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES
EXTENSION NUMBER SERIES 2550 - 2589
2600 - 2618
3000 - 3099
3300 - 3399
3401 - 3499
3550 - 3589
4000 - 4020
4500 - 4599
46000 - 46001
EXTERNAL DESTINATION CODE 20 - 21
24
27 - 29
31 - 32
37
39
41 - 44
470 - 479
512
54 - 57
60
62
64
66 - 78
790 - 794
796
80 - 85
9
OPERATOR COMMON NUMBER SERIES 0
OPERATOR COM. DID. NUM. SERIES 0
ABBREVIATED COMMON NUMBER SERIES 1000 - 1999
534

 

[pawshman]

2558 is a valid extension ???

ok another way round "could be"

2558 => CDINI to "an extension"

"extension" has a follow me to mobile
e.g.

CDINIIR=2558,DIV=2559;

*22*2559*907....#


SO phone will ring 6 times then divert to phone with FME or goto phone with FME if busy ?

give it a try and holla back

 

[pawshman]

BTW to say on ports 2559 could even just be an ADN on that phone !

 

[Walker1982]

Hi Pawshman,

Thank you for your ideas - We decided to go down the external follow-me option on ext 2558 as the user does not use that extension on site.

 

[parnum]

i don't have info in front of me to confirm but at levels below BC10 you needed to check for patch for CDINI to ABB,

best parnum

 

[whosrdaddy]

parnum, correct

only way to make a 'fix' external diversion (on the same route) is to program an empty ACD group and divert it to ABB. from BC11 you can use a GH to do this, or use profiles (from BC10)

/Daddy

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