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BC 7 external divert

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Walker1982

Technical User
Apr 20, 2006
25
NZ
Could somebody please help;

What is the correct way to divert extensions to mobile phone numbers in a BC 7 switch?

<CADAP;
CALENDAR DATA
IDENTITY=RANK-HOVIS
VERSION=LZY2030652/7-MILL/PAK03
10:41:05
14 DEC 2006
END

I tried a CDINI to an ABB dial but thie didn't work because you can only divert to an extension number. PELPI's do not exist in BC7.
Will an external follow-me work? (*22*907......#)

Thank you in advance



 
*22* will do but its a follow me, not a divert.

That is it will not ring the phone first as a CDINI would but go straight to the mobile.

CDINI to Abb should work, ?
what error are you getting.

CDINI:DIR=3000,DIV=2000;

3000 = ext
2000 = abb dial
 
Hi, Thank you for your response - here is the error I get;

<CDINI:DIR=2558,DIV=1327;
NOT ACCEPTED
DIR 2558OR DIV
NOT IN RANGE

Details of ABB dial I set up;
<ADCDP:ABB=1327;
COMMON ABBREVIATED DIALLING FACILITY DATA
ABB TRA CLASS
1327 907809491860 0123

<NADAP;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES
EXTENSION NUMBER SERIES 2550 - 2589
2600 - 2618
3000 - 3099
3300 - 3399
3401 - 3499
3550 - 3589
4000 - 4020
4500 - 4599
46000 - 46001
EXTERNAL DESTINATION CODE 20 - 21
24
27 - 29
31 - 32
37
39
41 - 44
470 - 479
512
54 - 57
60
62
64
66 - 78
790 - 794
796
80 - 85
9
OPERATOR COMMON NUMBER SERIES 0
OPERATOR COM. DID. NUM. SERIES 0
ABBREVIATED COMMON NUMBER SERIES 1000 - 1999
534
 
2558 is a valid extension ???

ok another way round "could be"

2558 => CDINI to "an extension"

"extension" has a follow me to mobile
e.g.

CDINI:DIR=2558,DIV=2559;

*22*2559*907....#


SO phone will ring 6 times then divert to phone with FME or goto phone with FME if busy ?

give it a try and holla back
 
BTW to say on ports 2559 could even just be an ADN on that phone !
 
Hi Pawshman,

Thank you for your ideas - We decided to go down the external follow-me option on ext 2558 as the user does not use that extension on site.

 

i don't have info in front of me to confirm but at levels below BC10 you needed to check for patch for CDINI to ABB,

best parnum
 
parnum, correct

only way to make a 'fix' external diversion (on the same route) is to program an empty ACD group and divert it to ABB. from BC11 you can use a GH to do this, or use profiles (from BC10)

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!
 
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