BB not adding new contacts

[FreddyAdu]

Anyone ever encounter a blackberry that seems to stop adding new contacts to its address book, despite new ones being created in Outlook and then synchronizing?

 

[FarscapeFan]

Make sure the contacts are not being added as "Private" or I do not think they will sync down.

Paul

 

[ahmtech123]

1) Make sure syncing is on for the user via the BES manager
2) check to see it says wireless sync YES on the device.
3) add a contact to the BB see if that works.
4) resync first wipe out the service books [desktop] items only of course
5) you also want to make sure you can view his contacts from the Blackberry email account.

 

[chriswoo]

In the handheld software under Intellisync - Configure PIM - Address Book <-> Outlook - Choose you have the option to Import / Export / Syncronize. I would check that this is set to Syncronize.