BayStack 460 bootup problem

[pat2006]

Hi.

I have 2 BS460's that have frozen on bootup at the same point when the console reads "Completing Initialization". All lights in front remain lit and orange.

Here's a print screen.


460-24T-PWR Diagnostics 3.6.0.1

Testing main memory - PASSED

Resets: 30.
Initializing Flash..
Reading MAC Address..
MAC Address: 00:11:F9:E1:F7:60
Initializing Switch CBs....
Initializing Switch HW..
Board Type: 2
Board Variation: 3
Board Revision: 5
Manufacture Revision: 06
Manufacture Date: 20041115
Serial Number: SDNIHR8081
MAC Address: 00:11:F9:E1:F7:60
Redundant DC: UNKNOWN
Board AC: OK
MDA: (none)
Stack: Single, rev C, Base Unit Switch= ON

Type: Address: Name:__________ Version:_______ InterOpVer:
DIAG 00000000 Diagnostics 3.6.0.1
AGENT 00100000 BayStack 3.5.2.6 00000002


Test 102 ROM Config - PASSED
Test 104 FANs - PASSED
Test 207 NSXs Direct Registers - PASSED
Test 209 NSXs Indirect Reg/Mem - PASSED
Test 210 NSXs XRAM Adr/Data Lines - PASSED
Test 211 PHYs Register - PASSED
Test 212 NSXs Internal Loopback - PASSED
Test 213 CAM Interrupt - PASSED
Test 214 SNMP Interrupt - PASSED
Test 215 PHYs Interrupt - PASSED

Starting Agent Code..


Decompressing the image ...
Target Name: vxTarget
User: target
Attaching network interface idtip0... done.
Attaching network interface lo0... done.

Completing initialization...

Is there anyway to revive this switch?

Thanks.

 

[ecuamer]

Have a Hyperterminal session open once you console to the switch.
Reboot the switch and control C ( Break sequence ) before the post test runs.
Press I ( and you will be prompted to erase the NVRAM) press Y for Yes.
We had some issue with our switches and this is the step we take before we have to RMA the units.

 

[pat2006]

Thanks. I'll try that.

Is this particular problem common? I've had 2 switches fail for the same reason.

The interesting thing is that both were set as the base unit in their respective stacks and both had the 2-port GBIC MDAs. The stacks in question are in separate buildings.

Coincidence?

 

[curtismo]

Have you recently upgraded the firmware on the switch (or upgraded it at any time)? Nortel's knowledgebase says that you have to step through certain prior firmware upgrades to get to the 3.6 level because of configuration corruption issues.

 

[curtismo]

ecuamer, did the initialization work for you or did you end up RMAing the units?

 

[pat2006]

To answer curtismo, the switches were upgraded out of the box before any configuration changes were made.