Basic questions 1

[wellco]

I have a question that I know one of you have probably delt with at one time or another and I'm looking for some help.
We have a customer with a Definity G3i R6, they currently use ISDN-PRI for their trunking with caller id, one of their users is asking if it is possible to "log caller id's" on their set. I know you can do with this Partner and such but am not sure on G3i...anyone ever had to deal with this I would really appreciate any info you can give me...
Sign me flustrated in Minnesota

 

[nixter80]

What do you mean log caller id's on their set.

The incomming caller id is logged for all stations in the CMS call records, if there is a cms connected, and can also be set up the be logged with cdr.

However I dont belive any of the phones the plug into a v6 will show past celler ID calls, only the current call. (except if it is an analouge line, and the phone supports it, but I have a feeling that v6 will not push caller id down analouge station lines. Can test if required, we have a v6 floating round somewhere)

Thanks,
Nichol

 

[orypecos]

Logging caller id history is available on later releases of the digital Definity/call manager phones and ipphones, but not on the V6 that I know of.

 

[kwajtech]

8500 series ISDN phones will log calls.

 

[wilsontec]

on g3v8 can have log for miss call lwc feature

 

[Toni269]

There was a previous thread on this topic but not sure if it will work on version 6:

http://www.tek-tips.com/viewthread.cfm?qid=816288