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Basic Edition Auto Attendant

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DirectelTech

Vendor
Jul 23, 2012
38
ZA
Good day, wondering if anyone can help.

I have always used essential edition and above and have now been forced to use Basic edition.
In the Auto Attendant, is it possible to have an option to drop a message directly into a mail box. Eg: Dial 2 to leave a message for bookings, dial 3 to leave a message for scripts. And have these dropped into separate mail boxes.

Thanks in advance.
 
I don't think it is possible unless you just have a mailbox (no phone) associated with the extension. You would just use the regular transfer action, but with no phone associated with it the call would go straight to the mailbox.
 
Hi Telecomboy, thanks for confirming my suspicions. Do you know if there is a way to forward the voicemail notification to another user. I dont have SMTP access to email the recording.

Decided I hate basic Edition!!!!

Thanks

Kev
 
I was searching for outcalling procedures in the Basic Edition and didn't find anything. Is the set up the same as the maiboxes in Embedded voicemail?

MRoberts
 
Yes the basic edition is the same as embedded VM for the 406v2
 
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