Base Manager - Operation blocked by APPSTART subsystem

[SherWat]

CS1000 at 7.6
The callers list has suddenly stopped working for my IP phones. I get Server error, try later.
Digital phones callers list is working.
I went into the sig server and tried to do a restart for personal directory, BUT am now seeing the attached message when I try to get the status.
What did a do wrong and any thoughts on how I can fix?
We are a 911 police service, so I really don't want to restart the signaling server.
Thanks very much.

 

[janaya]

Why don't you just do this on the Sig Server Command line.

$appstart restart

or specific to the application

$appstart <application> restart

This will reset at the Command line level.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile

http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

 

[SherWat]

I tried that but I get the same error

[sXXXXX@XXXXsig01 ~]$ appstart restart
Operation is momentarily blocked by APPSTART subsystem.
Try again later if action is still required.
Appstart operation aborted.
[sXXXXX@XXXXsig01 ~]$