barge in feature

[HUCHIMAMA]

Is there a norstar feature that will allow the receptionist to barge in on a call to let an employee someone is on the line for them. If this feature exists will the person on the other line hear this barge as well. And what would the programming be.

 

[MarvO1]

You also have to turn Priority Call on for each set that you want to use it under TERMINALS and SETS then capabilities. I didn't think that both parties heard it????????????

MarvO said it

 

[cowenby]

Priority Call: [Feature]69
If you get a busy signal when you call someone in your office, you can interrupt them for an urgent call. This
feature is enabled for a telephone under Capabilities in Terminals&Sets programming. When set to Y, it allows the set to interrupt calls or to override Do Not Disturb at another telephone.

 

[Roldan]

No, both parties do not hear this interruption, only the person at the Norstar extension.

Louie Roldan

http://www.4vertex.com

 

[MarvO1]

Somebody deleted some posts from this link after the original question, so now the answers don't flow quite right. Oh well, we tried.

MarvO said it

 

[HUCHIMAMA]

Thanks again guys.

Keith