Bar Long Distance Calling by User 3

[nicksterbeagle]

Is there a simple way to bar long distance dialing/calling on a per user basis?
IP Office 9.1.7

 

[kyle555]

How simple is simple?

I'd think - and I'm no good with IPO dial plans - that having different ARS forms for different privilege levels, and having different User Rights groups short codes map to those different ARS forms with a deny on the dial patterns you don't like along with mapping the users to specific rights groups would be the way to do it.

 

[TouchToneTommy]

In the US, long distance numbers start with 1 and area code. You're probably set up to dial 9 first. 911 is the emergency number.

On the User's short code tab, add:
911 / Dial / 911 / ARS
9911 / Dial / 911 / ARS
91N; / Barred / / 0

This let's you dial 911 and 9911 for emergency
9 plus 1 and any additional digits other than 1 are barred
9 plug a phone number that doesn't start with 1 is not affected

Assign via User Rights or by individual, but User Rights is easier to keep track of who is and who isn't restricted

 

[nicksterbeagle]

TouchToneTommy,
So do I create short codes with the strings you mention, or simply add the strings as they appear in you post?

 

[Greybeard191]

personally, I copy the main ARS, bar 0N and 1N (blocks international and north American LD), and then use 9N / Dial / N codes in the user rights to point to the desired ARS (50 = LD permitted, 51 = LD denied). You can also build in permitted 1800 type codes, etc., although you can do this all the way TouchToneTommy suggested.

FWIW, a really good move on the ARS is to change the 11N / Dial Emergency / 911 line to add a semi colon (11N and then add another entry 11N / Barred. This permits the following:

1) 9+911 gets E911 immediately
2) 911 gets E911 as soon as the dial delay timer expires (default = 4 seconds)
3. 911+ any other digit is barred.

In my experience, this eliminates 99% of false 911 calls.

GB

 

[TouchToneTommy]

 

[Greybeard191]

 

[Pepp77]

One thing to be aware of it is not actually necessary on a lot of suppliers in the US to actually dial a 1 to make a long distance call. You can now just dial the 10 digits rather than 11 to get to a long distance location.

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