Bar code Scanner and Remote Desktop 1

[dparrott]

Hey all,

The reason this is in here is because we are using remote desktop between two Windows XP Pro computers.

At our remote office, employees are going to be scanning barcodes into the keyed import of the UPS Worldship Software, to pull data in about shipments. This is working fine, if you put the correct data in. It is case sensitive, and the data is in capital letters.

If we plug the scanner into the server box, and scan, it works great. If we plug the scanner into the client, and scan, the capital letters are recieved lower case.

We have verified the bar code is upper case by scanning the barcode to notepad on the client machine. This gives us capital letters. When we scan to the remote machine's notepad, the letters are lower case.

The issue is that if the UPS software doesn't find the data, it errors out, and will not search again until the world ship software is restarted.

Turning on Caps Lock on the client sends the bar code as caps, but there are places where lowercase is necessary in the procudure. I don't want to have the whole process have to include restarting UPS (which takes a long time) if they accidently forget to turn the caps lock back on.

Has anyone else had this problem, and if so, how did you fix it?

Thanks,
Danny

 

[linney]

Have you been in contact with the WorldShip to see if they have a solution for you?

Any of these provide some sort of workaround in the meanwhile?

NUM LOCK and CAPS LOCK keys are out of sync when you shadow another RDP session in Windows 2000

http://support.microsoft.com/kb/830268

FirstCap

http://www.falsinsoft.altervista.org/modules/tinycontent/index.php?id=2

Clever Keyboard Indicator

http://www.clevercomponents.com/products/winind/winind.asp#18

Cap locks
thread779-1150900

Free Caps Unlocker

http://langa.com/newsletters/2004/2004-06-10.htm#7

 

[dparrott]

Linney,

It's not a worldship problem. When we scan into notepad, the data is wrong. They will tell us not to use RDP.

The problem depends on the computer we connect from. My managers laptop transmits things correctly. On the production machine, we are having even more issues. The % symbol, which is what we are using as a delimiter, is being transmitted as a "5", with caps on and off. Obviously, this is a transmission problem, as when it is scanned into textpad locally, the barcode scans fine. Turning on CAPS or turning it off doesn't fix the problem on the production system.

We are using a USB wasp barcode scanner with Windows XP on both ends, and two Watchguard Fireboxes making a VPN connection. Does anyone have any suggestions on what the problem is and how to fix it (I know that usb printers require a few registry key changes to work with RDP, I am wondering if this is something similar).

Thanks,
Danny

 

[2ffat]

This may not be possible with distance between machines, but can you swap bar code readers between machines? If the problem lies in the reader itself, the problem will switch when the readers are swapped.

James P. Cottingham
-----------------------------------------
^{I'm number 1,229!
I'm number 1,229!}

 

[dparrott]

The reader was fine. We figured out the issue. On the Remote Desktop settings, in the Local Resources tab, the Apply Windows Key Combinations needs to be "On the local computer."

This solved the issue.

Thanks for your suggestion, and hopefully this will help someone else in the future.