Bandwidth Speed

[jbenge]

We have a new wireless internet connection. Everything works but the bandwidth. We should be getting T1 speeds but we our getting dial-up speeds. I can plug the internet connection to a hub and get 1.4 mg. but when I go through the router we get 26k. The internet connection is going through a ethernet port(NM-1E).I was thinking about switching the internal interface card and making it the external to the internet and
vice versa.It's a fast ethernet port.Can any one help?

Thanks
J.R.

 

[JOAMON]

What series router do you have? With router hooked up telnet in and issue the terminal monitor and see if you are getting duplex mismatch errors. NM-1E is 10base-T and can be forced to full duplex but can be cranky if full duplex and not connected to Cisco switch on other side. Also do a show interface and look at the error stats.

 

[JOAMON]

By the way......leave NM-1E on internet side and fast ethernet on lan side. Think there are other problems than the interface and you dont want to slow down your lan side like that.

 

[jbenge]

It is a cisco 2620 router. I did force it to full duplex but I did not have it plugged into a cisco switch. I will also do a sh int to see what the errors are. Thanks for the help.

 

[JOAMON]

I think the problem is the full duplex on the interface connected to a non-cisco device. If full duplex mode you wont get any collisions but I bet you are showing other types of errors on the interface. Can you force the other device to 10 full? That may help matters.

 

[jbenge]

Forcing the other device to 10 full are you talking about the switch? It is a hp switch. I don't think that I will be able to find the errors on interface card because I switched it back to our origianl T1 line in the serial int.

 

[JOAMON]

How are you connecting the ethernet port on the wireless up to the Cisco NM-1E? One other question is why on earth would you want wireless internet???? I have bben that route because it was the only option for high speed at a remote facility and had nothing but problems. I realize that there is a big price difference but as soon as T1 came available I jump shipped in a hurry. Wireless internet is good so long as there are not multiple providers competeing for the same business and walking all over each other.

 

[JOAMON]

By the way what is the make and model of the wireless equipment?

 

[jbenge]

The reason is the price. My boss(owner) personally knows the people providing the wireless internet connection as well. I have tried to talk them out of it but they aren't listening. Thanks again for your help.

 

[JOAMON]

I wish you the best but I can already here you telling your boss I told you so.....for the twentieth time this week. With T1 you at least get a quality of service gaurantee and with wireless you get a gaurantee that it does work....most of the time.

What make and model is wireless equipment and how exactly are you connecting it to the NM-1E port?

 

[jbenge]

Not sure on the make and model of the wireless equip. But it comes in straight ethernet.

 

[jbenge]

Man these people have been giving me fits. They have never provided internet connection to a large buisness. This guy couldn't get his reverse(ptr) record straight so that we could get outside email. He didn't know what a mx record was. He also didn't understand that I needed two different public ip's on different subnets for the outside int to the internet and the internal int for the network. He thought that they could be on the same subnet.

 

[JOAMON]

I am almost certain it is a duplex problem. Your interface 10base-T and theirs probaly 100. Need to have them either turn down the interface or switch ethernet ports as you already stated.

If you cannot talk them out of it then at least purchase a $15 dialup account and put a dialup modem backup on the aux port. If you are supporting any VPN connections you will have serious problems.......any time there is a hiccup in the wireless your VPN will get bounced.

Just thought of something......Wireless generally SOHO type of service not business class. Is there gear setup for dhcp, nat, and other items that you may already be doing on the cisco....could be causing problems there as well.

 

[JOAMON]

Oh man....
There is another warning flag....
Danger Will Robinson
Danger......
Danger......

 

[jbenge]

our dhcp is done the server. however our nat translation is done one router.

 

[JOAMON]

Ok.....what about their wireless router.....these things usually land in home offices and are setup with dhcp on lan side and are doing nat as well. You may need them to or better yet let you have access to the wireless box and disable any features not needed.

 

[JOAMON]

Don't burn any bridges with the T1 provider as you will most likely be calling them is a short time to re-establish connectivity. Also T1 data contracts usually for set period of time. Yours up for renewal or got some time left. Usually have penalties for early termination. If you can leave T1 in place for a few months at least you would have a proper backup. The money you will save in costs will be offset by losses...loss in productivity due to downtime....your time to work on restoring connection......loss in ability to provide consistent customer service....are you really saving money.....

 

[JOAMON]

It is unfortunate that sometimes all people see is the "Dollars" and not the "SENSE". There is a reason T1 is classed as business class and wireless is strictly a residential type service.

 

[jbenge]

Right. Thanks.

 

[JOAMON]

Sorry bout the rambling but I have been there.....hope your experience is better than mine was.....