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Bad Analog Card?

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DarinR

IS-IT--Management
Mar 19, 2009
22
US
Option 61C
I have a fax line that is not ringing. Has dial tone, can dial out, two-way talk is fine. And, if I clip a butt set on the line and dial from my cell phone, I can answer in talk mode (even though the butt set doesn't ring).

After some testing, I discovered that there is another fax line on the same card that is doing the same thing. I did a trace on one of the lines while dialing from my desk. Results follow:

% ACTIVE TN 004 1 14 06
% ORIG 004 1 04 05 0 MCR MARP 0 5574 2616
% TERM 004 1 14 06 MARP 0 5707 500
% TDTN 0 SLOT 10 PTY SLOT 68
% DIAL DN 5707
% MAIN_PM RING AUX_PM
% TALKSLOT ORIG 70 TERM 74
% EES_DATA:
% NONE
% QUEU RING
% CALL ID 0 44

Everything was working fine until just recently (sometime before today ... not sure when, but it was reported today).

Any thoughts? Other than hopefully not a bad analog card, that is?

Thanks,
Darin
 
How about this for luck ...

Went to the switch room to disable the system monitor to see if that would bring the ring generator back up. Decided I would first swap out analog cards (remember, had one that wasn't ringing, one that wasn't working at all). Disabled the non-working card, and as soon as I unclipped it, the ring generator lit back up. Seated the replacement card, re-enabled, everything is back to normal.

Turns out it was a bad analog card, and that was causing the failure with the ring generator.

Thanks everyone for guiding me through this one. I'm sure it was a fairly routine hardware troubleshooting procedure, but I was pretty nervous until I checked in here.

 
Well I lost money on that one didn't I? LOL

I saw an analog card do that to a power supply one time. The whole shelf was down until that card was replaced.

War Eagle!
Lions Baseball '09!
 
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