backweb problem

[RSSTi]

Hello, i've had the following backweb problem for sometime now and tried many different spyware programs to try and solve the problem but have had no luck. This is the message i get when i boot up each time:

Invalid backweb application id 1940576

And these are the spyware programs i've tried:

Spybot search and destroy
Ad-aware SE
Spy subtract
Windows defender

Can anyone offer any advice on this problem?
Thank you.

 

[pechenegs]

Download hijack this from the link below.Please do this. Click here:

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.



Try going to:

Start>Run>type "msconfig" and hit enter>goto "Startup">Scroll down and find the Backweb Agent and untick the box> Click Apply/Ok>Restart the computer and see if it helps

*Note: Backweb is an unneccessary program provided by HP/Compaq that sends information from your computer to the HP Centre. Some may consider this spyware and seeing as it has no effect on your computer whatsoever, it is safe to disable from the Startup options.

Member of ASAP Alliance of Security Analysis Professionals

under the name khazars

 

[diogenes10]

Googling also turned this comment up a couple of times:


Backweb is an application used by a variety of software for auto-updating and is also used by Compaq. As already mentioned, it is probably a left over registry entry after the program was removed.

To remove it:
Start | Run | enter regedit. Go Edit | Find > 1940576.exe

Then delete that key. As always, be careful when editing the registry.

 

[RSSTi]

Ok heres my saved file from the Hyjackthis scan.

Logfile of HijackThis v1.99.1
Scan saved at 11:30:39 AM, on 20/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\Comodo\LaunchPad\CLPTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\Program Files\Comodo\Comodo AntiVirus\cavemsrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MOZILL~2\THUNDE~1.EXE
C:\Program Files\KCeasy\KCeasy.exe
C:\Program Files\KCeasy\giFT\giFTl.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://qnz10.hpwis.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.google.co.nz/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: DownloadRedirect Class - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - blank (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Comodo Firewall] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [cnfgCav] "C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe" " /login"
O4 - HKLM\..\Run: [Comodo Launch Pad Tray] C:\Program Files\Comodo\LaunchPad\CLPTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -

http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) -

http://www.ipix.com/download/ipixx.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129506989937

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Comodo Anti-Virus and Anti-Spyware Service - Comodo Inc. - C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

 

[pechenegs]

I see backweb is associated with compaq and so is safe! You can try disabling in msconfig!


I would get rid of windows defender and get something more robust like spyware terminator which has real time protection and is free!


I'm not quite sure how good comodo anti virus is, I would suggest sticking with either anti vir, AVG or Avast, the first being said to be the best.



free anti-virus tools

AVG7 from

http://free.grisoft.com/freeweb.php

Anti-vir

http://www.free-av.com/

Avast 4 from

http://www.avast.com

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.



R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: DownloadRedirect Class - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - blank (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE






Here's some free tools to keep you from getting infected in the future.


To stop reinfection get spywareblaster from

http://www.javacoolsoftware.com/downloads.html

get the hosts file from here.Unzip it to a folder!

http://www.mvps.org/winhelp2002/hosts.htm

put it into : or click the mvps bat and it should do it for you!


Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98\ME = C:\WINDOWS



ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

when you visit innocent-looking sites that aren't actually innocent at all.

http://www.spywarewarrior.com/uiuc/resource.htm

Spyware Terminator

http://www.spywareterminator.com/dnl/landing.aspx

In spyware terminator, click real time protection and tick the box to use
real time protection and tick all the boxes except file exceptions shield.
If your confident in using its advanced feature, click advanced and tick
the HIPS box.

If you want to install and uninstall programs it is best to
temporarily disable Spyware terminator and then re-enable it after you
have installed or uninstalled a program as it will create a lot of pop ups asking you do you wish this to happen!

Right click spyware terminator on the bottom right of your status bar and
choose exit.Then tick the box and that is spyware terminator disabled!


Arovaxshield Protect against hijackers etc!

http://www.arovax.com/products/arovaxshield/download.html

Use spybot's immunize button and use spywareblaster' enable
protection once you update it. you can put spybot's hosts file into
your own and lock it.



I would also suggest switching to Mozilla's firefox browser, it's safer, has
a built in pop up blocker, blocks cookies and adds. Mozilla Thunderbird is also a good
e-mail client.

http://www.mozilla.org/

Another good and free browser is Opera!

http://www.opera.com/

Read here to see how to tighten your security:

http://forums.techguy.org/t208517.html

A good overall guide for firewalls, anti-virus, and anti-trojans as well as
regular spyware cleaners.

http://www.firewallguide.com/anti-trojan.htm

Member of ASAP Alliance of Security Analysis Professionals

under the name khazars

 

[sggaunt]

pechenegs: I notice that the spywareterminator website is offline, it is possible to find a third party download site, but are you sure this one is legit?


Steve [The sane]: Delphi a feersum engin indeed.

 

[pechenegs]

Yes and it's good and I use it!

its working for me!

http://www.spywareterminator.com/dnl/landing.aspx

Try this one!

http://www.majorgeeks.com/Spyware_Terminator_d5242.html

Member of ASAP Alliance of Security Analysis Professionals

under the name khazars