Backup Verification Error

[cm2k]

Hi,

The backup completes successfully, however when the verfification runs (Compare Backup Media to Disk Verification) It logs the following error:

E3841 Unable to find session number. (MEDIA=GROUP-A FRIDAY WEEK 1, SESSION=7, EC=000000FE)
E3841 Unable to find session number. (MEDIA=GROUP-A FRIDAY WEEK 1, SESSION=15, EC=000000FE)

I checked the Brightstor website, and the fix they have online is for NT/2k systems only. We are running a Compaq TL891 on Windows 2003 STD SP1 with Brightstor R11.5 (Build 3884)

Can anybody offer any ideas?

Many Thanks

 

[vschumpy]

The fix can be applied to Win2K3 just fine.

 

[chrisfoo]

Hi,

I have this same problem, does anyone know where to locate the hotfix on CA site??

 

[cm2k]

Hi,

This is the fix I found:

http://supportconnect.ca.com/sc/kb/...ctcd=AEWBSC&problemnbr=7&release=9.0&opsys=NT

I didn't apply it as it said for version 9, i'm running 11.5. Assuming this fux would be included.

Good Luck!

 

[chrisfoo]

Hi,

The fix CA have supplied for 11.5 is T46B127.CAZ file.Modified Dll's, I could not find this on their "great" site! So had to make a support call and use an FTP. But this did work.

cheers.

 

[cm2k]

Hi,

Glad you got it working, Don't suppose you still have the link to this file, by any chance?

I will try find it today.

Thanks

 

[vschumpy]

Files with a T prefix are testfixes, they are not generally available for download, and are made available on a case by case basis, hence why you could not find it on the 'great' site

 

[cm2k]

Ok Thanks, I spoke to CA today, and they have asked me to try run the database maintanence utilities.

So I am in the process of doing this now, hopefully this will help with the problem.

 

[chrisfoo]

Hi,

yes the files are still on FTP.
File name. T46B127_2.caz

ftp://ftp.ca.com/outgoing/0751821/14920111-01

Thanks,

 

[cm2k]

Thats great, thanks Chris!