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Backup Trunk Not Working

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techma1

Technical User
Aug 8, 2007
140
Definity R6
We are facing an issue. We have a 2 trunk group, one is meant trunk 3 i.e. pri line , Second trunk group is trunk 1 (pstn line) ,if one of the lines goes down the other line should work automatically. But this Scenario is not working.
 
As I understand it this would be handled for outgoing calls in the route statement that your ARS table invokes.
 
Thank you for the help! Can you tell me what I might be doing wrong?
 
Currently we are changing manually. Could that be the problem and is there a way to set it automatically?
 
It would depend, but normal yes you can setup a backup route.
 
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