Backup Problems with Intuity-Audix 1

[JARG]

I REPLACE THE CARTRIDGE IN A INTUITY-AUDIX MAP5 BUT THE CARTRIDGE IS NOT FORMATTED.
I CAN´T SEE HOW TO FORMAT THE CARTRIDGE

HOW CAN I FORMAT THE CARTRIDGE ?

 

[phoneguy200111]

Depending on what release you have, it's under the Unix Management screens. >>> CUSTOMER/SERVICES ADMINISTRATION >>> SYSTEM MANAGEMENT >>> UNIX MANAGEMENT

 

[MERIDIAN11C]

thanks pz31g22
i have the same issue but i have rls 5.1 intuity-audix and the steps are CUSTOMER/SERVICES>>>>ADMINISTRATION>>>>SYSTEM
MANAGEMENT>>>> AND THIS PART I HAVE (INSTALL DISK) IS IN THIS PROMT?

 

[g3rguy]

No to FORMAT the disk you have to to to UNIX MANAGEMENT then to the Removable Media Operations then it gives you the option of what type of Disk you want to Format.

 

[MERIDIAN11C]

Thanks g3rguy
But in my version i dont have UNIX MANAGEMENT in this part i just have (ISNTALL DISK)

 

[g3rguy]

I also have 5.1 and the intuity main menu at the bottom it should have unix management


ASG Security Administration
AUDIX Administration
Customer/Services Administration
Feature Options
Internet Messaging Administration
Network Backup
Networking Administration
Software Management
Switch Interface Administration
System Upgrade
TCP/IP Administration
Unix Management<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Voice System Administration

 

[MERIDIAN11C]

ok now i see that promt
removable 3.5 inch 720 kbyte (low Density)

 

[MERIDIAN11C]

and format 3.5 inch 1.44 Mbyte (High Density)
with one?

 

[g3rguy]

well i have a few more options than that. I guess it depends on your build

 

[MERIDIAN11C]

but if is CARTRIDGE sould be 3.5 inch 1.44 Mbyte?

 

[phoneguy200111]

I don't think you can format it using your Intuity...or I sure don't see the option for it anyway. We also have a release 5.1 out there and I just looked at it. No option to format the MO disk. Are you sure you need to format it? I've never had to fool with it...I've always thrown a new disk in and it's fine. Try a manual backup and see if it'll work.

 

[PBXTech]

From my experiences, when you do a manual back up it should prompt you that it is not formatted and ask you if you want to.

 

[MERIDIAN11C]

well when i try to make a back up the intuity send an error that said
Processing Customer Identification Information....
Processing Installed Software and Announcements....
Processing Optional Add-On Software....
Processing Feature Options....
Processing Switch Integration....
Processing System Hardware....
Beginning Upgrade Analysis....
Getting Feature Measurement Information....
Getting Load Measurement Information....
Processing File System Information....
Processing Product Reliability Information....
Processing Audix Networking Information....
Processing Formatted Output....
Retrieving software package information.

Executing pre-backup scripts.

Executing /mtce/scripts/backup/S01backup.prepre /backup1/miscellaneous /mtce/log
/bklog - Thu Jul 22 11:20:57 CDT 2004.

Retensioning and erasing tape contents....

Executing /VM/bin/prebkup /backup1/miscellaneous /mtce/log/bklog - Thu Jul 22 11
:23:37 CDT 2004.

Executing /VM/iim/bin/iimprebkup /backup1/miscellaneous /mtce/log/bklog - Thu Ju
l 22 11:23:37 CDT 2004.

Executing /mtce/bin/mtce_Fbk /backup1/miscellaneous /mtce/log/bklog - Thu Jul 22
11:23:37 CDT 2004.

Executing /netw/bin/pre_backup /backup1/miscellaneous /mtce/log/bklog - Thu Jul
22 11:23:37 CDT 2004.

Executing /rmb/bin/prebk /backup1/miscellaneous /mtce/log/bklog - Thu Jul 22 11:
23:52 CDT 2004.

UX:test (/rmb/bin/prebk): ERROR: Argument expected
The pre-backup script /rmb/bin/prebk failed (rc=1).

Unmounting /backup1.

Exiting backup, return code=25.

Press Enter to continue



Ú Customer/Services Administration ¿ Ú Backup and Restore ¿
³ Alarm Management ³ ³>Backup ³
³>Backup ³ ³ Restore
³ Restore ³ ³ View Backup Log
³ Database Audits ³ View Restore Log
³ Diagnostics ³ View Contents of Cartridge³
³ Log Administration ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ
³ System Management ³
³ System Verification ³
ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ

 

[PBXTech]

what kind of disc media are you trying to use? be specific please.

 

[MERIDIAN11C]

Thanks PBXTech
is Travan 20 GB
Preformatted cartridge
also i try with Travan 8 BG

 

[orypecos]

Avaya says to use 2.4 or 4 gig only

 

[PBXTech]

open the front of the tape drive and look at the inside of the door. it should have a small white sticker that has something like 25000MB. that's the size of the media that is supported for that drive.

does it have a sticker?

 

[MERIDIAN11C]

ok PBXTech i will check that point
and this for orypecos, thanks for answare to but from the beginning the intuity has install with the Cartridge Travan
8 Mb and this error start four months ago

 

[orypecos]

hmmmm...."The pre-backup script /rmb/bin/prebk failed (rc=1)." sounds like corruption in 'that thar Intuity'.
I would say do a gracefull shutdown and see if that fixes, clean the tape heads, replace the tape, then call AVaya if that doesn't fix it. Or if u have maint, call Avaya first.

 

[JARG]

ok, thank everybody