Backup not getting past 5%

[mikeprob]

I am having a problem with my backup. I have 8 servers that reside on a specific storage policy that will not get past 5%. The log file keeps listing the following

2464 b3c 01/11 18:00:15 1009 Scheduler Phase [4-Scan] started on [prob-hq] - FSIFIND.NLM -j 1009 -a 2:36 -t 2 -d backupsrv1 -r 1168308026 -ab 0 -i 0 -cs backupsrv1 -jt 1009:4:1
2464 9a8 01/11 18:00:16 1009 Servant Reg [Control] received. Host [prob-hq]. Token [1009:4:1]
2464 95c 01/11 18:00:23 1009 Scheduler Phase [Failed] message received from [prob-hq] Module [FSIFIND] Token [1009:4:1] restartPhase [0]


I am at a total loss. My support is through DELL due to the fact we purchased a SAN / Commvault package. SO far they have yet to call back with help.

 

[Frbutler]

6.1?
Do you have Data interface pairs created for the client?
Is this a file system backup? or DB? what does the cvd log say on the client?

 

[birky]

Netware file system backup?

If so ensure that you have applied SP3 and Post SP3 Service Packs (there are some FSIFIND.NLM updates included).

 

[Cyklops]

Also check if you installed the TSA5UP18.exe from Novell.support.com (do not use the newer TSA5UP19, this version is not a right one). Backup programs communicate through NetWare's Storage Management Services (SMS).

regards

 

[mikeprob]

Missed some SP3 updates. Thanks Birky.