the person who backups our pbx (definity g3r)reported that the last time they tried to they got the message - mss currently in use.. F.Y.I. we have a duplicated spe i did a status spe and it shows mode- standby,r-media-out of service,disk-out of service on SPE-A.does this simply means our disk is bad or is their more to it if so what tests can i run which doesnt require me going out of service ?
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BACKUP INCOMPLETE
- Thread starter prento
- Start date
mikeydidit
IS-IT--Management
Your SPE -A is in trouble and will not let you do the backup on that processor. You need to go into the error log and alarm log to resolve those before you can backup both SPE's.
Being you have duplicated processors you can do pretty much what you want to with A as long as it is the standby.
Let us know if you need hep getting through this.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
Being you have duplicated processors you can do pretty much what you want to with A as long as it is the standby.
Let us know if you need hep getting through this.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
- Thread starter
- #3
mikeydidit
IS-IT--Management
Until you get that SPE happy, you will not be able to. Follow the path to get the host adapter and MSS-NET pack where they need to be and the rest will follow. You can (and I would) just do a backup on B "back disk b".
I am not sure how mission critical this system is, but right now you are pretty much running with one processor. Should it fail, it's going to be quiet around their.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
I am not sure how mission critical this system is, but right now you are pretty much running with one processor. Should it fail, it's going to be quiet around their.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
- Thread starter
- #5
mikeydidit
IS-IT--Management
Go through the error codes and follow the recommended repair procedures. The good news is those switches are bullet proof so it should not go down on you. If you need help going through them we can help. A lot of us here used to have those and worked on them for years.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
- Thread starter
- #7
mikeydidit
IS-IT--Management
This is something that I put together for my guys a while back that will help you. Being you are duplicated you can completely shut one processor (A in this case) down to work on it without it being service affecting. If you will follow these instructions you can replace any pack in A without affecting B.
Replacing SPE circuit packs in a Duplicated system
Unlike a port carrier that is used for station circuit packs, you must power down one of the processors in a duplicated system before you can replace any circuit packs in that carrier. Always be sure to match the vintages on any circuit packs in A and B processors to insure their will be no conflicts in the software. Also before replacing any circuit packs to a higher vintage, make sure that our current version of software in the switch will support that pack. You can use the command “newterm” to display the current version of software. Below are the procedures for powering down a SPE.
1. Save translations
This step takes all translations on the 3 memory boards in both processors A&B and saves these translations to the hard drives in both processors.
Make sure that both processors show “Success” after this command completes.
2. Back up disk both full
This step saves all translations that have been saved to the hard drives and stores this information to the optical disk drives. Again this is done on A&B processors. The same is true for this command as with the save translations. Look to make sure that both SPE’s show “Success” after the command is complete.
3. Status SPE
This command will show the active and standby SPE locations. Make sure the SPE you need to shut down is in standby mode. If it is not, use the “Reset system I” command to change the SPE from active to standby. Use the status SPE command again to make sure the now active SPE is up and fully functional with no alarms present. Repeat this command until it is before proceeding.
4. Status Port Network
This command will allow you to see which tone clock is active and which is in the standby mode. You need to be sure that the active tone clock is in the active SPE that you are not taking down. If the tone clock is in the wrong SPE use the “Set tone clock” 01A or 01B to set it in the right SPE. The use the status port network command again to make sure it changed to the right SPE.
5. Power down procedures.
. Lock the SPE that you want “active” by using the toggle switches on the duplication interface pack. There are 3 positions on this. A, B, and auto select. One at a time, move the select switches on A and B SPE’s to the desired SPE setting on the duplication interface packs. This will lock the active SPE. You are now ready to power down the standby SPE. Remove the power cord to the left power supply first. Then remove the cord to the right power supply. Wait until there are no lights present on the power supplies. The offline processor is now down. At this time you can replace any pack in this carrier.
6. Power up procedures
After making sure that you have seated the circuit packs you have replaced correctly, you can now plug in the power cords to the power supplies. First plug in the power cord to the right power supply and then plug in the left power supply. Move the select switches on the duplication interface packs back to “Auto select”.
7.Alarm resolutions
The standby SPE should now be trying to come up. This may take 5 to 10 minutes. You can track this process using the status SPE command. This will show you the status of the hard drives, optical disk, processors and selector switches positions. It will also show you the status of the handshake, shadowing, and if the standby SPE is refreshed. After the standby SPE comes completely up is should show that
1. Handshake is up
2. Shadowing is on
3. Standby refreshed is yes
4. SPE selected is AUTO
5. State of health is functional
6. R-media and Disk are in-service
If the standby SPE does not come back up it may be necessary to do a “Busy out SPE standby” command. Then do a “release SPE standby” to make it functional again.
* To replace another circuit pack in the active SPE repeat steps 3 through 7.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
Replacing SPE circuit packs in a Duplicated system
Unlike a port carrier that is used for station circuit packs, you must power down one of the processors in a duplicated system before you can replace any circuit packs in that carrier. Always be sure to match the vintages on any circuit packs in A and B processors to insure their will be no conflicts in the software. Also before replacing any circuit packs to a higher vintage, make sure that our current version of software in the switch will support that pack. You can use the command “newterm” to display the current version of software. Below are the procedures for powering down a SPE.
1. Save translations
This step takes all translations on the 3 memory boards in both processors A&B and saves these translations to the hard drives in both processors.
Make sure that both processors show “Success” after this command completes.
2. Back up disk both full
This step saves all translations that have been saved to the hard drives and stores this information to the optical disk drives. Again this is done on A&B processors. The same is true for this command as with the save translations. Look to make sure that both SPE’s show “Success” after the command is complete.
3. Status SPE
This command will show the active and standby SPE locations. Make sure the SPE you need to shut down is in standby mode. If it is not, use the “Reset system I” command to change the SPE from active to standby. Use the status SPE command again to make sure the now active SPE is up and fully functional with no alarms present. Repeat this command until it is before proceeding.
4. Status Port Network
This command will allow you to see which tone clock is active and which is in the standby mode. You need to be sure that the active tone clock is in the active SPE that you are not taking down. If the tone clock is in the wrong SPE use the “Set tone clock” 01A or 01B to set it in the right SPE. The use the status port network command again to make sure it changed to the right SPE.
5. Power down procedures.
. Lock the SPE that you want “active” by using the toggle switches on the duplication interface pack. There are 3 positions on this. A, B, and auto select. One at a time, move the select switches on A and B SPE’s to the desired SPE setting on the duplication interface packs. This will lock the active SPE. You are now ready to power down the standby SPE. Remove the power cord to the left power supply first. Then remove the cord to the right power supply. Wait until there are no lights present on the power supplies. The offline processor is now down. At this time you can replace any pack in this carrier.
6. Power up procedures
After making sure that you have seated the circuit packs you have replaced correctly, you can now plug in the power cords to the power supplies. First plug in the power cord to the right power supply and then plug in the left power supply. Move the select switches on the duplication interface packs back to “Auto select”.
7.Alarm resolutions
The standby SPE should now be trying to come up. This may take 5 to 10 minutes. You can track this process using the status SPE command. This will show you the status of the hard drives, optical disk, processors and selector switches positions. It will also show you the status of the handshake, shadowing, and if the standby SPE is refreshed. After the standby SPE comes completely up is should show that
1. Handshake is up
2. Shadowing is on
3. Standby refreshed is yes
4. SPE selected is AUTO
5. State of health is functional
6. R-media and Disk are in-service
If the standby SPE does not come back up it may be necessary to do a “Busy out SPE standby” command. Then do a “release SPE standby” to make it functional again.
* To replace another circuit pack in the active SPE repeat steps 3 through 7.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
- Thread starter
- #9
mikeydidit
IS-IT--Management
I am glad you got her going again and it all worked out for you.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
- Status
