Backup failing

[goomba77]

I'm getting a backup failure on a client saying that it is not a registered client. I put in the fully qualified name in for an alias but that didn't work.

There's also a few new clients that get the following:
/.nsr is missing; re-creating
but no backup ever happends.

Anybody have any idea what the problems may be?

Thanks in advance.

 

[605]

What did you do prior to your errors.

If you use NW 7, you must use the FQDN as client name, not as alias.

 

[goomba77]

The .nsr errors are on clients that were just added to be backed up.

The other one worked at one point about a month ago but I just recently took over this environment and its been failing. This is networker 6.1.3 with all the clients just going by the short name.

 

[mlmmilkyway]

hi,

Check many clients you have versus how many are you licensed for? nsrwatch or nwadmin will show how many you are licensed for.

 

[605]

Good point. It could be a license problem. You can investigate that by running "nsrlic -v" on the server.

However a non-registered client usually means that its file index database does not exist yet. To get it created, you must define the new client while the hostname must be resolved at that point in time (does not matter if via DNS or hosts file).


If licenses are ok, try to backup from the client first.

 

[HelpNow]

You can also do manual backups while putting the clients in the default group and trun on vvv.
i.e savegrp -vvv -p -l full -G group name
This should generate some usefull errors, you can also try and run a manual backup from cleint side, make sure you have atleast one tape labled Default.
Also double check your DNS resolution by using nslookup.
check host file on client and the server.

 

[goomba77]

I get this when I run the nsrlic -v:
$ nsrlic -v |more
nsrlic: License Checking disabled
nsrlic: server cdavisqa1 does NOT have Self-Identifying capability.
connecting to cdavisqa1 ...
nsrlic: server cdavisqa1 contains an enterprise enabler.

For the other servers, this is the error I'm getting when manually running verbose:
robe failed.
* All nsrexec: authtype nsrexec
* All savefs: RPC error: Unable to send
* All savefs: cannot retrieve client resources

 

[605]

So a license problem does not exist.

This looks like a network problem (on the client).

Checck the NIC for correct setting (disable autodetect).
If the client has more than 1 NIC make sure you contact the right one.