Backup Exec doesn't see any media

[LeslieAnnBailey]

My server sees the SCSI Card and the changer as well as the drives in the changer, however backup exec doesn't show any devices and no media. I recently changed the SCSI card but I have since put the old one back in and still have the problems. I have the SCSI ID on the server set to 1, the Storage to 2 and the drives are 3 and 4. Why is Symantec Backup Exec 12.5 not seeing any devices? How can I get this working again?

 

[LeslieAnnBailey]

I have run an install on BE and saw it install the drivers for the library but still doesn't show up in devices...Any help will do!

Thanks

Also, If I uninstall and reinstall backup exec, can i still access the previously backed up data?

 

[LeslieAnnBailey]

Reinstalling BackUp exec fixed it

 

[jashet]

Check on the Backup Exec HCL .
Install latest Symantec Drivers.
power cycle the device and the server
Checked for any SCSI related issues
Event 9,11 and 15 in the System Event logs .