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Backup Exec doesn't see any media

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Sep 16, 2009
11
US
My server sees the SCSI Card and the changer as well as the drives in the changer, however backup exec doesn't show any devices and no media. I recently changed the SCSI card but I have since put the old one back in and still have the problems. I have the SCSI ID on the server set to 1, the Storage to 2 and the drives are 3 and 4. Why is Symantec Backup Exec 12.5 not seeing any devices? How can I get this working again?
 
I have run an install on BE and saw it install the drivers for the library but still doesn't show up in devices...Any help will do!

Thanks

Also, If I uninstall and reinstall backup exec, can i still access the previously backed up data?
 
Check on the Backup Exec HCL .
Install latest Symantec Drivers.
power cycle the device and the server
Checked for any SCSI related issues
Event 9,11 and 15 in the System Event logs .
 
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