Backup Exec 9.1 on Web Client server 4.0

[glarkin]

We've been using Backup Exec 8.6 agent to backup our Symposium Web Client server for the past year with success. Recently our IT group upgraded to Backup Exec 9.1, and when trying to install the Backup Exec agent on our Web Client server found that it would not install because a required TCP port (10000) was in use by Symposium. Im told this was not an issue with the older version of Backup Exec but version 9.x requires the exclusive use of that port. We shut down the services on the Symposium Call Center Server, and rebooted the web server a couple of times, but we could not get the web client server to free up TCP port #10000. Is anybody using Backup Exec 9.1 to backup their Web Client server, or does anyone know how to force it to quit using TCP port #10000? Any info would be greatly appreciated.

Greg

 

[mallana]

Were you able to resolve this issue as we are experiencing the same problem. Thanks!

 

[glarkin]

We had to change the TCP port assignment for NDMP (network data management protocol), which is normally 10000, since Symposium was already using it. You need to edit the "services" file in the following directory on the Backup Exec server and any other servers you want to back up:

c:\winnt\system32\drivers\etc (for Win NT and Server 2000)
c:\windows\system32\drivers\etc (for Server 2003)

Add an entry for ndmp and specify a different tcp port number (we use 12000). After that we've had no problems. Hope that helps,

Greg