Backup Exec 12 - most tapes show as type "cleaning"

[acl03]

We are running an HP MSL5026 tape library with two DLT drives. I changed tapes last Friday (as I do every week) and marked all the newly inserted tapes (tapes had been used before) as scratch. When i came in today, All the tapes in the library other than 2 are marked as type Cleaning, so my jobs did not run, as they could not find available tapes.

When I try to move them to the "Scratch" media set, I get no errors, but the media set does not change, they stay "Cleaning". (See attached screenshot)

Any ideas on how to fix this? Thanks.

Thanks,
Andrew

Hard work often pays off over time, but procrastination pays off right now!

 

[jashet]

- install latest Symantec Backup Exec drivers
- Power cycle in the order below
- Shut down the Library
- Shut down the Server .

- Power on the Library
- Let the library initialise.
- power on the Server .

that should do it unless there are any hardware related event . Event 5 or 7 in the System Event logs .



- Aj