Backup Exec 11d Not backing up all mailboxes 1

[kingzope]

Recently I upgraded from BE 10d to BE 11d. I've multiple backup jobs of our information store witht the option to backup individual messages. The problem is that I see about 1/5 of the mailboxes available for restore. I also noticed that the same mailboxes are left out in every backup. I tried searching the forum here and google but have came up short. Does anyone have any idea of what would cause this? It apears someone else in this forum has the problem but it was kind of overlooked due to him sort of hijacking another BE 11d thread.

Thanks

 

[SamAyl]

I am having the exact same issue. Were you able to get your problem resolved? I have two backups server in different building locations. One server works correctly the other does not. Same versions of everything.

 

[devilfix]

This may help explain.

http://seer.entsupport.symantec.com/docs/286823.htm

 

[SamAyl]

I actually figured it out. i had seen what was suggested in the above link and it did not provide any information that was helpful or was not within resaon of trying.

I was trying to backup just the Information store and even though i selected it at the root level it still did not appear to backup all the boxes, or so syas the database when you try to restore. To get around this I selected to backup the entire server and not just the information store. I was then able to see all the mailboxes that were backuped.

Hope this helps someone else as well.