Backup Exec 10 & Autoloaders

[rr27]

I am using an HP Storagworks 1/8 Ultrium 448 autoloader with Backup Exec 10 on a Windows 2003 server. Windows 2k3 detects the tape drive as a autoloader but Veritas does not. It is only see's the auotloader as a single slot device. I have tried drivers, firmware, reboots... etc... Does anyone have any thoughts on this?

 

[steveot]

Have you installed the latest Veritas Drivers?

Is it showing up as a standalone drive in Backup Exec?

Is it multi lun device?

 

[rr27]

Yes, I have installed the latest Vertias drivers.

Yes Backup Exec is seeing it as a Stand-alone device

I'm 90% sure the Ultrium 448 support multi LUN...

Thanks

 

[steveot]

Is multi lun enabled on your SCSI card?

Can the library element be changed or emulated to another HP library? This would be done in the front panel.
If you run a bediag - Tools - OPtions - Backup Exec diagnostic. You will probably see a invalid name..this means Backup Exec cant get a serial number of the library this it doesnt know how to work with it. Sometimes its bad terminiation, SCSI card setting, or changing the library emulation.

 

[rr27]

I believe LUN is enable because the tape drive in Windows 2k3 Device Manager shows up under LUN 0.....

 

[RohitThakral]

It wiill show autloader as single drive only. If you are using autoloader, there is one option called partition. create a partion for each slot. run the inventory, it will show you insterted media in scratch. Move media from scratch to your own created media set and take a backup.

 

[rr27]

I can't partition the autoload because Veritas has it listed as a stand-alone device. It does not appear under robotic library.

 

[RohitThakral]

Do one thing try to manually add this autoloader, through manually adding a device and add this device as robotic drive. And pls check in device manager for robots is detected or not. And make sure removable storage media service should be disable.

 

[rr27]

Couple of notes:
1) Under the Removable Storage MMC my autoloader does appear under Libraries, when I try to enable on one the devices for the library I get the following error message:
"The object identifier does not represent a valid object"

2) How do you manually install a library in backup exec 10?

 

[EduardoA]

You need Veritas 10d. I had the same problem, upgrading Veritas worked.

 

[rr27]

Wow, it worked...........Thanks