backup agent error (366)

[cedricIng]

Hello,

I have problem with my arcserver v9.0
The backup finish with the state "no complete":
I have an error: backup agent error --(366) : failed to open a folder.
I have stop and start the arcserve's services and the backup agent RPC server.

Have you an idea for my problem???

regards,

Cedric

 

[davidmichel]

Looks like the backup failed to access a directory and so the job was marked as incomplete.

 

[Stoffeldd]

It seems that you have to upgrade your Arcserve with the latest service pack 5. I've had the same problem and an upgrade with service pack 5 (to build version 1110)resolved it.

Succes!

Stoffel

 

[speshalyst]

HI,

Looks like u might be having an issue with one of your public folders(just guessing.. as u have not mentioned here)

Make sure that the account you use to backup the brick level have atleast "reviewer" ("owner" would be best) priveleges.

If that still fails..create a new public folder.. copy the contents of the problem public folder into the new one..

run a backup of this new folder.. if all seems ok.. delete the problem folder..

If you get this error while backin up a user mailbox.. there could be a possible corruption on that mailbox..




So it Shall be Written!
So it Shall be Done!!

 

[boomergerv]

Hi..

Had the same problem, after some tests, it seem that the length of a folder's name must not exceed 125 characters, after reducing the lenght to 125 characters, the problem was solve.

Hope it help's you