Backup a Definity G3 System

[daniel5455]

Is there a way with AVA Site Admin to backup the entire phone switch programming in case of a failure?

If so please leave instructions on how to do that

thanks

 

[Mitch672]

not really. you can make a bunch of PDF's of your switch's forms, to manually recreate it... you could use another flash card, and make a backup on that.

If you have a friendly Business Partner, and they have AVAYA's ProVision (which is a subcription service), they could connect to your switch and back it up, and also push it out to a new switch. This is one way systems are migrated to newer platforms (CSI or SI to an S8700 for example)

In short, there is no easy way, other than a compact flash card backup, or using ProVision. If you have a S-Series switch, you can backup to an FTP/ SFTP server as well.

mitch


AVAYA Certified Specialist

 

[daniel5455]

Mitch,

You said i can make a bunch of pdfs. How do you do that? Do you mean take screenshots? What about the flash card. what kind do i need an do i just swap them and do a save translation when the new one is put in?

 

[Mitch672]

yes, take screenshots, or if you have Adobe you "print" the screen and it can put multuple screenshots in 1 PDF file. Its not really practicle to backup a switch, but it would help you if you had to re-create it from scratch.

The flash card is plugged into the processor or netcon, depending on what you have, you would remove the existing card, insert another card, format it (if it was new), then just do a "save trans". then take that card out after the save is done, and that is your backup.

FYI, you can sometimes find flash cards on ebay, or with a telcom reseller... they are way overpriced buying them from AVAYA. Just make sure you get the same one (they have part numnbers on them)

with this method, you do have a copy of your translaion, that the same hardware platform can reload.

mitch


AVAYA Certified Specialist

 

[daniel5455]

i dl the Call Flow Extract and using the Docit program but for some reason it times out when its waiting for the command prompt. Are you fimiliar with this software. Im wondering if there is a way to adjust the timeout.

 

[definityandcmuk]

The easiest way is to backup to removable media either tape flash card or optical disk depending on your G3 platform and version, these take between 10-40 minutes or compact flash pcmcia or ftp backup if you have s8xxx which take seconds to complete

If you have a full backup of your system on removable media it can be restored in the times stated above,

Or like Mikeydidit says Provision can retrieve all the translation information and re-import it, but you would need to know someone who has it or pay a BP or Avaya

 

[mikeydidit]

Your flash card or your optical disk (depending on your system type) will always be the best answer. You reinsert the card and away you go. Avaya also has a backup solution they keep for you. I found this out last week. If something goes wrong they reload everything for you and you are back in business. The call flow extract is a really nice program for an electronic version of all your programing, but then you must manually input all the data you have saved.

Keep a spare flash or optical diskette with your translations on it (save trans, AND (on G3R) back disk full} and you will be OK. Put the spare somewhere safe and overwrite them about once a week.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

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