Back Door for IPO

[juandebobo]

Is there a way to get system dial tone from VMPRO if I have not configured it.

My modem is down and I need to set hunt groups to night service remotely.

 

[kflounders]

Just set up a menu in VMPro to have the hunt group open or close. If this is somthing you need today, it will not help you.

 

[juandebobo]

Can you set it up to close multiple hung groups at one time. The customer is looking for that 1 magical button to close 5 hunt groups....i.e a Night Service buttom.

 

[Raffles666]

Maybe a short code like *66 "NightMode" VoicemailCollect

then in VMPRO - use 'user variables' to set/un-set night service on the groups in question.

It's just a case of testing that variables condition then, to see how you want to route the call.

You could even set up an incoming call route on a DDI to point to the "NightMode" bit (suggest you pin code this bit though). Then you have killed both birds with the one stone

Remember (AFAIK) you can not set a hunt groups condition (in service/night service/oos) via. vmpro (someone correct me if I am wrong please).

cheers



Old school Alchemy engineer - trying to keep up with the times

 

[Raffles666]

Maybe a short code like *66 "NightMode" VoicemailCollect

then in VMPRO - use 'user variables' to set/un-set night service on the groups in question.

It's just a case of testing that variables condition then, to see how you want to route the call.

You could even set up an incoming call route on a DDI to point to the "NightMode" bit (suggest you pin code this bit though). Then you have killed both birds with the one stone

Remember (AFAIK) you can not set a hunt groups condition (in service/night service/oos) via. vmpro (someone correct me if I am wrong please).

cheers



Old school Alchemy engineer - trying to keep up with the times

 

[CarGoSki]

User variables is THE way to go. For example you can create two modules: VariableOn, VariableOff. Create a variable called..er..Variable. Set Variable to 1 in the module VariableOn and to 0 in VariableOff. Create two short codes. One to reach module VariableOn and one to reach VariableOff.

The variable, "Variable" will be set to either 1 or 0 depending on which short code you dial. You can then test for the variable and route to the appropriate course of action anywhere in VMPro. You have now created the two button mega make it happen code.

You could dress it up a bit by creating custom wavs that play in the mosules. These wavs would tell what action is about to be performed..."Super duper action ON" "Super duper action OFF