I purchased a DVD-RW drive to add to our backup options, but I am unable to configure it with BAB v9. The drive is attached to the server via USB (it's a Plextor drive) and the OS (WIN2K SP4) can "see" the drive, but Arcserve Device Manager does not. This strikes me as very odd, and I hope I am doing something wrong or skipping a step. I have tried using Device Configuration, but that also fails to recognize the DVD drive.
Anyone else using a DVD burner with Arcserve? Does it have to be connected via SCSI? Any assistance is much appreciated.
Carpe diem, procrastination is the thief of time...
Anyone else using a DVD burner with Arcserve? Does it have to be connected via SCSI? Any assistance is much appreciated.
Carpe diem, procrastination is the thief of time...