Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

B179 Sound Quality

Status
Not open for further replies.

Ratman01

IS-IT--Management
Oct 16, 2003
98
US
We have a user with a brand new B179 conference phone with the extension mics. They claim when both mics are plugged in they get a horrible squeal on calls and if only one mic or no mics are plugged in they have a bad echo issue. Has anyone else run into this sort of thing? I see nothing mentioned at all in any tech references from AVAYA. BTW> firmware is 2.3.9
 
Newer firmware is available, so you may want to give that a shot first.
 
sounds like the mic is turned up all of the way, any way to adjust the volume of the mic?

 
Checked the volume, we are thinking it is a bad phone set. Have upgraded it to 2.4.0.23 and still no fix.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top