Reinstalling a customers inhereted (abandoned) Cics and while expanding it with a DS card it seems the second slot was only responding as a DID card. Swapping, rotating empty slots, restarting (3 times with 5 minute delays between power recycles) and reprogamming attempts had no effect. No option was offered to be able to change the line type. Anybody hate when this happens, and were you able to change her mind?